kkriya Privacy Policy

1 Introduction

kkriya ("we", "our") is an online gaming platform in Bangladesh. We believe that your privacy is a fundamental right. This privacy policy explains what kinds of information we collect about you when you use the kkriya.cam website, how that information is used, when and with whom it may be shared, and what steps we take to keep your information secure.

This privacy policy applies to all members and visitors who use kkriya's services. By using our services, you are considered to have given your consent to the terms of this policy. If you do not agree with any term of this policy, please refrain from using our services.

2 Scope of This Policy

This privacy policy applies to the following:

• Visiting and using the kkriya.cam website
• Creating and managing an account on the kkriya platform
• Enjoying live casino, slots, fishing, and cricket betting services
• Communicating with our customer service team
• Carrying out any financial transactions

3 Information We Collect

We collect your information in two main ways — what you provide directly, and what is collected automatically while you use our services.

Information provided directly:

• Full name and date of birth (for age verification — only those aged 21 and above may register)
• Valid email address and mobile number
• Payment information — bKash, Nagad, Rocket, or bank account details (in encrypted form)
• National ID card or passport details for identity verification
• Messages and communication details sent to customer service

Automatically collected information:

• IP address and device information
• Browser type and operating system
• Site usage patterns and session information
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

4 Cookies and Tracking Technologies

The kkriya website uses cookies. Cookies are small data files stored in your browser. They help us remember your preferences, improve site functionality, and ensure secure login. We use three types of cookies:

• Essential cookies: Required for the site to function properly and cannot be disabled.
• Functional cookies: Store your preferences and language settings.
• Analytics cookies: Collect site usage statistics and are used to improve our services.

You can control cookies by changing your browser settings, however disabling certain cookies may cause some features of the site to not work properly.

5 Why We Use Your Information

kkriya uses your personal information for the following legitimate purposes:

• To create, manage, and verify your account
• To process deposits, withdrawals, and other financial transactions
• For age verification and fraud prevention
• To inform you about bonuses, promotions, and personalised offers (only with your consent)
• To provide 24/7 customer support
• To comply with responsible gaming policies
• To meet legal obligations
• To maintain the security and integrity of the site

6 Marketing Communications

If you have given your consent at the time of registration or afterwards, kkriya may send you promotional information by email. You can opt out of these communications at any time — contact us at [email protected] or let us know via live chat.

7 Sharing Information with Third Parties

kkriya does not sell or rent your personal information to any third party for commercial purposes. However, certain information may be shared in the following circumstances for the operation of our services:

• Payment processing partners: Information required to carry out bKash, Nagad, Rocket, and bank transfers.
• Identity verification services: To complete the KYC process.
• Technology infrastructure providers: For managing server and cloud services — they operate under strict confidentiality agreements.
• Law enforcement agencies: In accordance with valid legal directives or court orders.
• Fraud prevention services: To identify financial crimes and fraud.

Each third-party partner adheres to our strict data protection standards and uses your information only for the specified purpose.

8 International Data Transfers

For the operation of our services, your information may in some cases be stored or processed outside Bangladesh. In such cases we ensure that the relevant organisations maintain adequate data protection measures and that the privacy of your information is preserved.

9 Security Measures

kkriya has adopted industry-standard technical and administrative measures to protect your personal information:

• SSL Encryption (SSL/TLS): All data transfers are carried out through encrypted channels.
• Data encryption: Sensitive information that is stored is kept in encrypted form.
• Access controls: Only authorised staff can access personal information on a need-to-know basis.
• Regular security reviews: The security of our systems is regularly tested and updated.
• Two-factor authentication: Provides an additional layer of protection for your account.

While we are committed to ensuring the highest level of security, no digital platform is entirely free of risk. In the event of a security breach, we will notify you promptly in accordance with applicable law.

10 Data Retention Period

We retain your personal information only for as long as necessary. Even after an account is closed, we may retain certain information for as long as required to meet legal obligations, resolve disputes, and enforce our policies. Records of financial transactions are retained for a specified period in accordance with applicable law.

11 Your Rights Regarding Your Information

You have the following rights regarding your personal information:

• Right to access: You can find out what information we hold about you.
• Right to correction: You can correct inaccurate or incomplete information.
• Right to erasure: In certain circumstances you can request that your information be deleted.
• Right to restrict processing: In some circumstances you can request that the use of your information be limited.
• Right to opt out of marketing communications: You can opt out of promotional communications at any time.
• Right to data portability: You can request your information in a commonly used format.

To exercise these rights, email us at [email protected] or contact us via live chat. We will respond to your request within a reasonable time.

12 Privacy of Minors

kkriya is a platform for those aged 21 and above only. We do not knowingly collect any personal information from minors. Age is verified at the time of registration. If we become aware that a minor is using our services, we will immediately close that account and delete any information collected.

13 Changes to This Policy

kkriya may update this privacy policy from time to time. For significant changes, we will notify you by email or through a prominent notice on the site. Continued use of the platform after changes are made will be considered as your consent to the updated policy. The date of any change will always be shown at the top of this page.

14 Third-Party Websites

Our site may contain links related to certain service providers. These third-party sites have their own privacy policies which are outside our control. We are not responsible for the privacy practices of those sites. You are advised to review the privacy policy of any third-party site before using it.